Job Description

Job Description

Job Description

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction.

Technical Project Manager – IT Infrastructure & System Administration

About the Role:

We are seeking a highly motivated Technical Project Manager to lead a team of System Administrators and Engineers, ensuring the delivery of high-quality IT infrastructure and system administration services. This role focuses on optimizing IT operations and engineering for efficiency, security, and continuous improvement, while aligning with business objectives and industry best practices. The successful candidate will serve as the primary liaison between IT teams and government leadership.

Responsibilities:

• Strategic Leadership & Stakeholder Engagement:
• Act as the main point of contact between IT and government leadership.
• Identify and implement improvements to system administration and IT infrastructure operations.
• Develop and present performance reports on system uptime, security compliance, infrastructure health, and SLAs.
• Support the Program Manager in strategic IT initiative planning and execution .
• IT Infrastructure & System Administration Management:
• Oversee the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and virtualization platforms.
• Manage IT systems to ensure high availability, optimal performance, and security compliance.
• Implement IT systems management frameworks to drive operational excellence.
• Lead infrastructure modernization initiatives, including automation and cloud migration strategies.
• Service Level Agreement (SLA) Management & Reporting:
• Define, implement, and monitor SLAs to meet business requirements for IT service delivery.
• Generate and analyze SLA performance reports, identifying trends and areas for improvement.
• Ensure timely resolution of incidents and service requests within established SLAs.
• Team Leadership & Development:
• Lead and mentor a team of System Administrators and Engineers.
• Provide training, coaching, and performance evaluations.
• Effectively allocate resources to balance workloads.
• Cybersecurity & Compliance Management:
• Implement security controls and risk mitigation strategies in collaboration with cybersecurity teams.
• Ensure compliance with Department of State (DOS) security policies and industry best practices.
• Develop IT policies and procedures covering security, disaster recovery, and service delivery.
• Project Management & Execution:
• Lead IT infrastructure-related projects, ensuring on-time and within-budget delivery.
• Utilize Agile/Scrum methodologies for project execution and stakeholder collaboration.
• Manage vendor relationships and procurement processes.
• Support the Program Manager in tracking project milestones and deliverables.

Qualifications:

• Bachelor's degree in Information Systems, Engineering, Computer Science, or a related technical field (or equivalent experience).
• PMP certification preferred.
• ITIL certification required.
• Minimum 8 years of experience in enterprise IT infrastructure, including at least 3 years as a Technical Project Manager.
• Strong experience with ITIL practices, including incident, problem, and change management.
• Experience with ticketing systems (e.g., ServiceNow, Remedy) and reporting tools.
• Experience in SLA management and performance reporting.
• Strong organizational, analytical, and problem-solving skills.
• Active Top-Secret clearance with SCI eligibility required.

Additional Considerations:

• Ability to work flexible hours, including occasional on-call support.
• Willingness to pursue additional training and certifications as needed.

#LI
#CJ
#Dice

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Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:

• Recognized as a Top 20 "Best Place to Work in Virginia"
• Recipient of Department of Labor's HireVets Gold Medallion
• Great Place to Work Certification for five years running
• A Virginia Chamber of Commerce Fantastic 50 company
• A Northern Virginia Technology Council Tech 100 company
• Inc. 5000 list of fastest growing companies for eleven years
• Two-time SBA SBIR Tibbett's Award winner
• Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to

• Traditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family
• 100% employer-paid dental and vision insurance options
• 100% employer-sponsored STD, LTD, and life insurance
• Veterans Cohort
• Gym membership reimbursement
• 401(k) matching
• Dollar-for-dollar 501(c)(3) donation matching
• Flexible-schedules and teleworking options
• Paid holidays and Flexible Paid Time Off
• Adoption Expense Reimbursement
• Paid Parental Leave
• Professional development and career growth opportunities and paid training days
• Employer-sponsored Employee Assistance Program for employee and family
• Team and company-wide events, recognition, and appreciation-- and so much more!

Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career!

Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@harmonia.com.

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