Job Description

The Legal & Corporate Affairs team is responsible for safeguarding the company’s reputation, ensuring we are operating with integrity and in line with our strategic initiatives. The Legal team provides high-quality legal services, ensures legal compliance and mitigates risks.  The Corporate Communications team works to execute strategic and effective communication efforts that drive brand awareness, preference and reputation with internal and external stakeholders. In addition, the Corporate Social Responsibility & Belonging teams support the company’s environmental and social commitments with a strong focus on pets, people and the planet.  The collective team supports the overall success and positive reputation of the company.  

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

SUMMARY

The Litigation Assistant will support PetSmart’s Legal Team. Our desired candidate will work to ensure that the support provided in connection with claims and litigation represents PetSmart’s brand, mission, and philosophy. This position involves regular coordination with a variety of internal business partners in executing job duties. The successful candidate will be a highly motivated self-starter with a broad understanding of administrative processes and have working knowledge and experience in general administrative, matter management, and litigation support, as well as various IT platforms and databases.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

• Matter Discovery Support. Assists with discovery for claims and litigation, including factual research and information gathering; coordinates with internal business partners and accesses systems to collect documents responsive to discovery requests, subpoenas and requests for records; tracks pertinent information; assists with eDiscovery efforts and legal holds.
• Matter Management Support . Provides general support and tracking for litigation matters, including using PetSmart and other relevant information systems to create, update, and maintain case files, prepare necessary reporting, and manage related communications; docket matter deadlines; serves as a secondary contact for matter management system administration, including managing user profiles and access, new account creation, training, vendor assignment and account maintenance, and system questions; manages sensitive information with a high level of confidentiality and discretion.
• Reporting. Prepares Word, Excel, and Visio organization charts, PowerPoint presentations, agendas, reports, and other documents in support of objectives for the organization; generates reports from informational systems and other databases; maintains a variety of information trackers.
• Legal Settlement and Vendor Support. Processes Legal settlement payments in accordance with settlement agreement terms; coordinates vendor set ups.
• Legal Document and Inbox Management . Monitors, acknowledges, and routes incoming legal documents and service of process to appropriate individuals for handling. Monitoring and routing of general inquiries received in department mailboxes.
• General Support . Performs additional work and supports special projects as may be assigned; assists with mail processing and routing; meeting planning; prepares correspondence.

EDUCATION and/or EXPERIENCE 

• 3-5 years’ experience in a dynamic environment that required confidentiality/discretion, flexibility, multi-tasking & attention to detail.

• Previous corporate law department experience and/or law firm litigation experience is strongly preferred.

• This person must be high energy, intuitive, a self-starter, diplomatic, be able to manage projects, and work with minimal supervision.
• This person must have demonstrated problem solving, prioritization and organizational experience.
• Experience in helping to develop and improve internal processes.
• This person must be able to manage different and often conflicting schedules, projects, or activities, perform departmental research and demonstrate analytical skills.
• This person must be an excellent communicator and be able to interact with people of all levels within the organization in a confident and professional manner; discretion regarding confidential, sensitive information is a must.
• This position requires MS Office experience with an emphasis on Outlook, Word, PowerPoint, Excel, Visio and SharePoint.
• This person must be comfortable with the use of technology including, but not limited to, Teams, Zoom, and WebEx.
• Experience using AI tools to streamline work efficiencies is a plus
• Experience with various Legal and HR software platforms preferred (Legal Tracker, PACER, SAP, ServiceNow, etc.). 
• Retail operations experience is a plus along with support in a multi-departmental capacity.
• High School diploma required; associate/ bachelor’s degree or paralegal certificate preferred.

PHYSICAL DEMANDS

• The physical demands and work environment are characteristic of those found in a typical business office environment. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

WORK ENVIRONMENT

• This position is onsite at the Phoenix Home Office and is required to be onsite a minimum of 4 days a week.
• The noise level in the work environment is usually moderate.

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #Life A tPetSmart here: 
• Check out Associate stories and share in some celebrations at PetSmart: 
• Explore PetSmart Benefits here: 
• If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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